Shipping Policy

Last Updated: October 23, 2026

Thank you for shopping with Furbabeez! We want to make your shopping experience as easy as possible by providing clear shipping rates and delivery information.

Shipping Rates

Furbabeez currently ships to all 50 U.S. states and Washington, D.C.

Contiguous United States (Lower 48 States and Washington, D.C.)

• Orders under $50: $7.99 standard shipping

• Orders of $50 or more: FREE standard shipping

Alaska and Hawaii

• All orders: $14.99 standard shipping

Free shipping eligibility is based on your merchandise subtotal after discounts and before taxes.

Shipping charges are displayed at checkout before you complete your purchase.

We do not currently offer shipping to Puerto Rico, the U.S. Virgin Islands, other U.S. territories, or international destinations.

Order Processing

Orders are reviewed and processed Monday through Friday, excluding holidays.

Because we work with multiple suppliers, processing times may vary depending on product availability and supplier requirements.

Orders placed on weekends or holidays will generally begin processing on the next business day.

We do not guarantee same-day shipping.

Estimated Delivery Times

Delivery times vary depending on the product, supplier location, shipping carrier, and destination.

Estimated delivery dates shown on product pages or at checkout are estimates and are not guaranteed arrival dates.

Some items may require additional processing or transit time.

If we become aware of a significant delay affecting your order, we will contact you with available options.

Multiple Shipments

Some products may ship directly from different supplier warehouses.

If you purchase multiple items, your order may arrive in separate packages on different days.

You may receive multiple tracking numbers.

You will not be charged additional shipping fees beyond the shipping amount displayed at checkout simply because your order ships in multiple packages.

Shipping Carriers

Our suppliers use different shipping carriers, which may include USPS, UPS, FedEx, and other delivery services.

The carrier is selected based on the supplier, product, shipping destination, and available delivery methods.

Tracking Your Order

Once your order ships, we will send a shipping confirmation email with tracking information when available.

Tracking updates may take some time to appear after the carrier receives your package.

Delayed, Missing, or Damaged Packages

If your order is delayed, missing, marked as delivered but not received, or arrives damaged, please contact Furbabeez Customer Support.

Email: contactus@furbabeez.com

Phone: (803) 859-4747

Please provide your order number and a brief description of the issue.

For damaged items, photographs of the product and packaging are helpful.

We will review the available information and work with the supplier or shipping carrier to investigate the issue and determine an appropriate resolution.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your order.

If you notice an error after placing your order, contact us as soon as possible.

We will attempt to update your address before the order ships. However, address changes may not be possible once an order has entered processing or shipment.

Shipping Restrictions

Shipping availability may vary for P.O. boxes, APO/FPO addresses, and certain products due to supplier or carrier restrictions.

If we are unable to fulfill an order to your selected address, we will contact you to discuss available options, including cancellation and a refund.

Contact Us

For questions about shipping, tracking, or delivery, please contact:

Furbabeez Customer Support

Phone: (803) 859-4747

Email: contactus@furbabeez.com

Please include your order number when contacting us about an existing purchase.